Our Story
We founded The Ski Monster to address a gap in the retail experience for skiers and snowboarders. Starting in 2007 in a college apartment, our mission was to create a website that actually gave skiers and snowboarders meaningful information, that could help them make better buying decisions. We felt that would lead to having the most satisified customers. In order to have the most satisfied customers, you need to have the best staff, in order to have the best staff in ski retail you need to get them on the hill skiing and riding next years gear A LOT. Which is why we buy our staff Epic and Ikon passes and get them anywhere and everywhere we can, to truly test gear. Every single review, on every product page of our site, is written by one of our staff -- not copy and pasted from the manufacturer. REAL REVIEWS.
In 2014, we expanded our vision with an 11,000-square-foot store in Downtown Boston. Our focus remains on getting people in gear that matches up with them and their priorties. Making customers happy, led to more and more customers, to the point that we had to figure out how to manage the traffic coming into our store. In 2020 we moved to appointment only, so we could continue to deliver on our promise of getting people in the right gear, by having our undivided attention and not having the customer or the staff feeling rushed.
At The Ski Monster, we understand the vital role our customers play; without you, we wouldn't be here. We want you to be thrilled with every purchase, and our team is always available to assist via phone, email, live chat, or social media. We've personally tested every ski, board, boot, and binding we offer, ensuring we only carry the highest quality products. Your satisfaction and confidence in your gear and us, is paramount.
Cheers